Reviews and recommendations

This software cannot allow the consumer to unlink their unique levels, which will be a cause for concern. I want to terminate since they recharge a $6/month charge regarding new users. Before I cancel I would like to remove my personal connected bank account nevertheless the software doesn’t allow you to eliminate it. To cancel you must email them and wait for an answer. I practically was on e-mail non-stop back-and-forth to then possess individual from Synapse state they cannot help me to because they do not discover the Empower app and so they merely manage the back-end financial. I inquired who is able to help me because of the reduction and she never replied. We googled and discovered lots which directed me personally back into Synapse live individual and revealed anything once again. About this person emailed Empower application, cc’d me to have you will need to get some fix. Which unfortunately did not happen, as I asked when they (Empower) can eliminate my personal connected accounts on designer conclusion and I had gotten no reaction to my personal matter. AVOID USING THIS application. The 1.6percent is not worth the aggravation on the run-around and non receptive Synapse customer care. Come across an online lender that offers same or better rates without any complications if you decide to terminate.

Hi there, sorry to listen to about your experience. Be sure to email you immediately at and we will have this fixed individually quickly.


Doesn’t link using my credit score rating union very cannot incorporate all of the attributes marketed. It says it is going to but anytime We shot there is a a€?problem. Please try once again after.a€? I’ve been attempting for 3 weeks. While I contacted service (after some difficult and counter-intuitive talks with a Bot) they said there was a temporary outage using my credit union in order to take to again in each week. Demonstrably disappointed and locating this application entirely ineffective we removed my accounts. They says all my personal data and levels information will be deleted. But whenever I attempt to re-sign in and confirm my levels might removed it just just re-signs me in and all of my personal data is however there and containsn’t come erased after all. I’m not sure why so many people become giving this great recommendations. Probably obtainedn’t tried it properly but I found myself very eager to use empower that I’d currently chose I would personally. I made a decision to simply do a bit of quick studies to place my personal brain comfortable about utilizing an innovative new providers and they were not successful all of those reports: does not link with outside records as marketed, time-wasting spiders are the support, assistance sooner provided become totally inadequate and when We generated my personal decision that a€?banka€? (its actually a tech company) wasn’t for my situation I’d to over and over email and message them to in fact by hand remove my levels (although the application tells you you can do it using their major menu). Brand new enterprises will increase the financial expertise in the long run. Empower isn’t some of those.

Developer Feedback ,

Hey, Very sorry to know you’ve run into some issues with making use of our application, specifically rotating around connecting the credit score rating union. If you should be nevertheless interested, we would love to go over a number of these information furthermore, via mail (), or perhaps the in-app chat, but we could discover if you should be currently content with how long you spent giving Empower a go.

The media hype is not what it sounds

Better I managed to get this app. I was very stoked up about the payday advance function. So I is recharged the $8 fee every month the 1 st month. Failed to qualify for another thirty days another $8 billed, throughout the 3rd month another $8 energized. Now they claims your unlocked a $25 dollars advance but wouldn’t normally I want to pulling it out. I get ssi monthly it states perhaps not needing sufficient truly I’ve have ssi for 7 years now plus We making deposit comparable every 14 days. But we examined back once again the next day. There again I was not authorized today, but on the other part I found myself. This is so smudged over $25 cash. Today Really don’t get that. And they’ll take me a generic response stating a€?oh we are sorry to hear their having problems submit myself your data and we’ll leta€? ya correct. Guess what happens I mean. I have many people that will peruse this. I can’t believe this I considering you over $25 for a crappy software. If you are planning to-do things and don’t and blame it on a glitch. Well that’s very unfortunate. Hey men i shall update your on the website answer. And I also will probably pay another thirty days. To either add to this enjoy or offer a 3 to 5 star rank when it is carried out with important sincerity. The $25 cash try crap although I should has competent for around $50 or 100 because i’ve considerably stars hot an increased advance then your $25 we no more be eligible for. I’m hoping you look into this simply because you have no problems taking my personal $8 on a monthly basis